Night Night is operated by Night Night Pty Ltd, a company registered in Victoria, Australia (Level 3, Suite 329, 98-100 Elizabeth Street, Melbourne VIC 3000). We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
When you place an order, create an account, or sign up to our mailing list, we may collect your name, email address, phone number, and mailing address. We collect payment information at checkout, which is processed securely by our payment provider. We do not store card details. We also collect device and browsing data when you visit our website, including IP address, browser type, and pages visited.
We use your information to process and fulfil your orders, manage your subscription and send refill shipments, send transactional emails including order confirmations and shipping updates, send marketing communications if you have opted in, improve our website and products, and comply with legal obligations.
We do not sell your personal information. We may share it with trusted third parties who assist us in operating our business, including Shopify as our e-commerce platform, payment processors including Stripe and Shop Pay, shipping carriers including Australia Post, email marketing platforms, and analytics providers where data is anonymised where possible. All third parties are required to handle your information securely and only use it for the purposes we specify.
Yes. If you opt in to marketing emails, you can unsubscribe at any time using the link in any email we send. We will not send you marketing communications without your consent.
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses SSL encryption. Payment data is handled by PCI-DSS compliant processors.
Yes. You have the right to access and correct your personal information at any time. To request access or make a correction, contact us at hello@nightnight.au. We will respond within 30 days.
Our website uses cookies to improve your experience and to understand how visitors use our site. You can disable cookies in your browser settings, though this may affect certain features of the site.
If you have any questions about this policy or how we handle your personal information, contact us at hello@nightnight.au.